Terms and Privacy

WOBL Limited - General Terms and conditions User Terms and conditions

For support contact: go@wobl.app

  • Any app you download or use from WOBL Limited. is a unique product on its own. All apps are developed and maintained by WOBL Limited. 
     

  • Purpose and nature of the app and its functionality can be seen in the app store description page or WOBL website or app guides inside WOBL app. The app may include introduction guide to explain you its features and functionalities. If you are not sure about apps feature or functionality, you can contact support email mentioned above.
     

  • Your use of the WOBL and any other apps from WOBL Limited. is at your own risk.
     

  • Neither WOBL Limited. nor its partners provides any warranties or guarantees to any of the apps functionality or features. The use of the apps are at your own risk for any issues, problems or concerns directly or indirectly arising out of using our apps and websites.
     

  • Always remember to get proper medical or professional assistance if you are using our health and fitness apps. Our apps are in no way a replacement or supplement to any of your medical or fitness conditions. Usage of the apps does not replace or suplement you from seeking proper professional assistance. Our Apps does not offer medical advice, diagnosis or treatments.

  • If you have subscribed to us in website or by any other means, we will use your information to communicate with you regarding products or services only after getting your consent. We may contact you by app notifications or by email or SMS text for these purposes.

  • App will send you in-app push notifications and can be customised inside app settings or within device settings.

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  • If app requests Location information, its is provided by your phone/iOS internal GPS frameworks and sometimes internet connection is required to get a meaningful readable address. In case of descrepancies or incorrect location reporting, the app will not be held responsible. Always check all the settings including location and other features inside the app before using it. The location information is just an approximate indication of where you are.

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  • The processing of your personal data takes place in compliance with the General Data Protection Regulation (“GDPR”). We do not sell or share any personal or steps data with anyone or any other company unless you decide to do it yourself within the app.

  • Any weight loss or calorie tracking or other health data reporting, planning or tracking with values or usage of WOBL's own estimator and tools must be done at your own risk. You are always required to get professional assistance from fitness professionals and doctors. You are solely responsible for reliance on any fitness or calorie calculation and results from the app. Any use of the values or tools inside the app must be done at your own risk.

  • WOBL app may collect your app usage and other relevant information stored inside the app for analytical and improvement purposes like offering new features etc.

  • With your permission, WOBL App accesses your device's contacts. App collects device contacts list and always uses phone number as the user identifier. As you create and participate in walking groups, we will use your logged in device's contacts information and upload them to our servers and store them, in order to help you identify your contacts as participants in the groups. We do not sell or market or use your uploaded contacts information for anything else other than to support this core app functionality, that's is to take part in walking groups and walk, track and chat with friends.

  • With your permission, WOBL App accesses your device's Pedometer. App uploads your device's pedometer readings / data as you open the app daily or whenever you use the app. The pedometer workouts are stored in our servers / cloud and you have access to your data even if you migrate to a new device. Your pedometer data and walking or other fitness data is also used to take part in the walking groups, by showing them on a leaderboard, with rankings along with your friends pedometer data. We do not sell or market or use your fitness data for anything else other than to support this core app functionality, that's is to take part in walking groups and walk, track and chat with friends.

  • No refunds will be offered on any fee or payments in any situation. However iTunes refund policy may vary and future subscriptions on iTunes can be stopped for next billing cycle.

  • Device information: We collect information from and about the device(s) you use to access our services, including hardware and software information such as IP address, device ID and type, device-specific and apps settings and characteristics, app crashes, app version, app name, type of user (pro/free), advertising IDs (such as Apple's IDFA, both of which are randomly generated numbers that you can reset by going into your device's settings), browser type, version and language, operating system, time zones, identifiers associated with cookies or other technologies that may uniquely identify your device or browser (e.g., IMEI/UDID and MAC address) information on your wireless and mobile network connection, like your service provider and signal strength.

  • Firease Analytics for Apps is an analytics service provided by Google, Inc. The device information is also used for install attribution to find if your device has the app already installed and whether you are a new user and app events like in-app purchases to track our revenue. This is called 'App Install Tracking' and we use our partner 'AppsFlyer' for this purpose. AppsFlyer and Google firebase data privacy can be looked up from http://appsflyer.com and https://firebase.google.com

  • Personalized Ads: In future versions, where applicable, on WOBL app, you might see personalised ads in certain apps from ad providers like AdMob if you give us your explicit consent to share your advertising identifier (IDFA) with those advertising platforms. We work with third parties ad providers to deliver ads where applicable on free versions. Ad provider data privacy can be looked up from the links we provide within the WOBL app.

 

  • Opting out on iOS devices:
If you have an Apple device, you can opt out of mobile interest-based or "cross-app" advertising by updating to iOS 6.0 or higher, and setting Limit Ad Tracking to 'ON'. On an iPhone for example, you can do this by clicking on Settings -> Privacy -> Advertising and toggling "Limit Ad Tracking" to 'ON'. Our systems are designed to respect your choice and not use your personal information to provide interest-based advertising when this setting is ON. You have full control of your fitness and personal data. When you participate in Boards, you are aware that your fitness data is shared with users whom you do not know because they are part of the walking boards inside the app. You must make your decisions in being a part of boards that you trust and always be aware that your information is shared with the participants. If you are an European User and if you made a personal data deletion request by contacting us in email, we will write with regard to your request for erasure of personal data and our acknowledgment/outcome of such request and any instructions in accordance with compliance to GDPR. 

Data Controller and Owner

WOBL Limited

86-90 Paul Street

London EC2A 4NE

England, United Kingdom

go@wobl.app

 

  • You must refrain from posting adult, illegal, defamatory or illicit contents in any of our apps.

  • All apps are used on your own risk and WOBL Limited will not be liable for any direct or indirect damages or loss or any conflict or any issues arising as a result of using the app or service or website.

 

  • SUBSCRIPTION FEES: If any of the apps from WOBL Limited. require subscription or one time fees through in-app purchase, it works fully after your full payment. WOBL offers restore feature where you can purchase features or upgrade on one device and free to use them on other devices that you own. However there is no guarantee to data transfers or data persistence between devices. All subscriptions and in-app purchase will be charged to your iTunes account after your confirmation of purchase.

  • SUBSCRIPTION AUTO-RENEWAL: Monthly subscriptions automatically renew each month, and yearly subscriptions automatically renew each year. Subscription renewal is charged through your iTunes account. Subscriptions renew automatically every month or every full year unless cancelled at least 24 hours prior to the end of the current subscription period.

  • TURNING OFF AUTO-RENEWAL: You can turn off auto-renewal at any time from your iTunes account settings. For your convenience, some of our apps provide a link to your subscription management page in the app's about view. Cancellation of the currently active subscription is not allowed.

 

  • About Health Data: On supported devices, WOBL reads your Device Pedometer or Apple Health data with your permission to determine completion of your workouts and activities. Workout details maintained in WOBLL app will automatically be updated in WOBL Cloud. All data is accessed in full accordance with the iOS app review rules set by Apple. We do not share your health data with anyone other than your friends which you can control within the app. If you are using standard WOBL app, certain usage data and steps information will be collected on anonymous basis but no signup or login is needed from your end. This is done to improve our app and to understand what best features can be provided further. We will not sell your data to any third party companies. If you decide to share your workouts and other fitness data from the app directly, you must take care of your own privacy using options inside app settings. Step and distance data is only available automatically when using an iPhone 5S or newer, or using an accessory that writes to the Health app such as Apple Watch.

 

  • Retention of Financial Data: We do not store or intend to store any financial details (credit or debit card numbers) on our system. 

 

  • Liability: WOBL Limited. will not be liable to you for any loss caused by our app or service, customer complaints, any failure of our server, Internet problems, the crashing of our web site or app or any similar reason where such failure is occasioned by any cause beyond WOBL Limited. reasonable control, including war, insurrection, fire, flood, earthquake, strikes, lock-outs, or similar cause. WOBL Limited. will not be held liable for any loss or damage or problems or incidents or conflicts arising in any situation.

 

  • Copyright and Reproduction: Unless otherwise stated, all of the contents of this app and website are copyright of WOBL.app and WOBL Limited. No part or parts of this app and website or its content including any trade mark and logos or other materials may be copied or incorporated into any other website, database, publication or other work in any form whatsoever. 

  • Your use of the WOBL Limited's app and WOBL.app website and service and any dispute arising out of such use of the app and website is subject to the laws of England, Scotland and Wales.

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